Contact Us
We're always happy to help! Reach our dedicated customer service team through any of the channels below. We respond to all queries within 2–4 business hours.
📧 Email Support
For order enquiries, tracking assistance, returns, custom pieces, or bulk orders.
info@ornva.com →💬 24/7 Live AI Stylist
Have a styling question, need a gift recommendation, or want jewellery care advice?
Available 24/7 via the widget on the bottom right📍 Registered Office
Shop No. 05, Ronak Apartment,
Rehmat Nagar, 90 Feet Road,
Nallasopara East, Palghar,
Maharashtra – 401209, India
Operating Hours & Grievance Redressal
Customer Care HoursMonday – Saturday: 10:00 AM – 6:00 PM IST
Closed on Sundays & National Holidays
Grievance Redressal OfficerAditya Singh
Email: info@ornva.com (Subject: Attention: Grievance Officer)
Acknowledged within 48 hours; resolved within 30 days as per Consumer Protection (E-Commerce) Rules.