Frequently Asked Questions
Is Ornva jewellery real gold?
No. Ornva specialises in premium artificial jewellery — 22K gold-plated over a high-quality brass base. Our pieces deliver the look and feel of real gold at a fraction of the price, with an anti-tarnish coating for long-lasting shine.
How long does the gold plating last?
With proper care (storing in the provided pouch, avoiding water/perfume contact), our anti-tarnish plating maintains its luster for months. We offer a 7-day hassle-free replacement or return policy if your piece arrives with any defect or damage.
Are your earrings safe for sensitive ears?
Yes! Our earring posts are made from hypoallergenic material. However, if you have extreme metal sensitivity, we recommend patch testing or choosing our sterling silver-posted options.
Can I pay on delivery (COD)?
Yes, Cash on Delivery (COD) is available for serviceable pincodes across India. COD availability and eligibility are shown automatically at checkout.
How do I care for my Ornva jewellery?
Store pieces in the provided velvet pouch. Avoid contact with water, perfumes, and lotions. Wipe gently with a soft dry cloth after wearing. Remove jewellery before swimming, exercising, or sleeping.
Do you offer bulk / wholesale orders?
Yes! We offer special pricing for bulk orders above 50 pieces. Email info@ornva.com with your requirements and we'll get back within 24 hours.
Is international shipping available?
We currently deliver exclusively across India with free insured express delivery on orders above ₹999. International shipping will be launched soon — stay tuned!