Frequently Asked Questions
Is Ornva jewellery real gold?
No. Ornva specialises in premium artificial jewellery — 22K gold-plated over a high-quality brass base. Our pieces deliver the look and feel of real gold at a fraction of the price, with an anti-tarnish coating for long-lasting shine.
How long does the gold plating last?
With proper care (storing in the provided pouch, avoiding water/perfume contact), our anti-tarnish plating lasts 12–24 months for daily wear pieces and much longer for occasional wear items. All products carry a 1-year manufacturing warranty.
Are your earrings safe for sensitive ears?
Yes! Our earring posts are made from hypoallergenic material. However, if you have extreme metal sensitivity, we recommend patch testing or choosing our sterling silver-posted options.
Can I pay on delivery (COD)?
Yes, Cash on Delivery (COD) is available for orders within India up to ₹5,000. For orders above ₹5,000, prepaid payment is required via UPI, debit/credit card, or net banking.
How do I care for my Ornva jewellery?
Store pieces in the provided velvet pouch. Avoid contact with water, perfumes, and lotions. Wipe gently with a soft dry cloth after wearing. Remove jewellery before swimming, exercising, or sleeping.
Do you offer bulk / wholesale orders?
Yes! We offer special pricing for bulk orders above 50 pieces. Email hello@ornva.com with your requirements and we'll get back within 24 hours.
Is international shipping available?
Yes. We ship to UK, USA, UAE, Canada, Australia, and 30+ countries. International delivery takes 7–14 business days. Customs duties are applicable as per the destination country's regulations.